At Whimsy Handmade Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our Shopify store (whimsyhmstudio.ca) or make a purchase from us. By using our website, you agree to the terms of this Privacy Policy.

We may collect the following types of information:

Personal Information

• Name
• Email address
• Shipping/billing address
• Phone number
• Payment details (processed securely via Shopify Payments or third-party processors like PayPal)

Order & Customization Details

• Embroidery preferences (fonts, thread colors, designs)
• Custom text/names for name tags

Automatically Collected Data

• IP address
• Browser type
• Device information

• Cookies & tracking technologies (see Section 5)

We use your data to:

• Process and fulfill your orders
• Communicate with you (order updates, customer support)
• Improve our products and services
• Prevent fraud and enhance security
• Send marketing emails (if you opt in)

We do not sell your personal data. We may share information with:

• Shopify (our e-commerce platform)
• Payment processors (to complete transactions)
• Shipping carriers (to deliver orders)
• Legal authorities (if required by law)

We retain your personal information only as long as necessary for order processing, legal compliance, or business needs.

We use cookies to enhance your shopping experience. You can disable cookies in your browser settings, but some site features may not function properly.

Depending on your location, you may have the right to:

• Access, correct, or delete your data
• Opt out of marketing emails
• Restrict or object to data processing

To exercise these rights, contact us at support@whimsyhmstudio.ca

We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure.

Our website may link to external sites (e.g., social media). We are not responsible for their privacy practices.

We may update this Privacy Policy. The latest version will always be posted on our website.

For privacy-related questions, contact:
Whimsy Handmade Studio
support@whimsyhmstudio.ca